About Delivery

Delivery Options

Depending whether your order is to be delivered in Australia or overseas, you may choose between a number of delivery options:

Within Australia

• Standard Post: Goods will be shipped by Australia Post or a courier at our discretion.
• Registered Post: Goods will be shipped to you by Australia Post Registered Mail, protecting you against loss of goods in transit. You will be required to sign for your goods to certify receipt.

In stock items will usually be dispatched within 1 - 2 business days from receipt of your order.

International

• International Airmail: Goods will be shipped to you by air, ensuring that you receive them in the shortest possible time.
• International Airmail - Insured: The insurance option provides you with protection in the event that your order is lost or damaged in transit.

The delivery charge for overseas orders is based on weight, dimensions and delivery address.
The quoted delivery charge DOES NOT include relevant overseas duties and other charges that you may incur.

Tracking Your Delivery

You can keep track of orders you have placed by going to your Orders page, located in the Your Account menu. If you have any concerns about an order, please contact us by telephone on +61 3 9877 0377 or by email at contact@orangutans.com.au.

15 July 2010
Why should we protect the orangutan? It is a frequently asked question when lay-people, including businesspeople, discuss the need to protect orangutans, Asia's only great ape, which is greatly endangered. Read Article »

23 June 2010
If an orangutan blows a raspberry, smacks you on the side of your body or gives you a nip on the arm, don't worry. Read Article »

21 June 2010
Some New Zealand food companies are being slippery about whether they use palm oil, according to a Green Party survey.

6 June 2010
Borneo Orangutan Survival (BOS) Australia and its Indonesian counterpart have secured a 112,000 hectare site in Kalimantan, Indonesia for the release of rehabilitated orangutans.

27 May 2010
Indonesia will introduce a two-year moratorium on deforestation to help tackle climate change, the country's president has said. Read Article »

28 May 2010
United States congressman Earl Blumenauer has called on the Australian Government to legislate to ban illegal timber imports into Australia.

27 May 2010
Cash-strapped Indonesia remains committed to protection of its rainforests as part of the global initiative to reduce emissions from deforestation and forest degradation (REDD) Plus scheme, President Susilo Bambang Yudhoyono says.

27 May 2010
Indonesia will honor palm oil companies' existing contract despite its pledge to suspend new concessions to clear the nation's natural forests and peat lands for two years, President Susilo Bambang Yudhoyono says.