Delivery Options
Within Australia
  • Standard Post: Goods will be shipped by Australia Post.

Adoption packs will be dispatched within 7 business days from receipt of your order.

  • International Airmail: Goods will be shipped to you by air, ensuring that you receive them in the shortest possible time.

The delivery charge for overseas orders is based on weight, dimensions and delivery address.
The quoted delivery charge DOES NOT include relevant overseas duties and other charges that you may incur.

Tracking Your Delivery

You can keep track of orders you have placed by going to your Orders page, located in the Your Account menu. If you have any concerns about an order, please contact us by telephone on +61 2 9011 5455 or by email at